Configure Yealink IP Phones with 3CX Phone System

Provisioning Yealink IP phones with 3CX ensures seamless integration and optimal performance. Follow these steps to configure your Yealink IP phone with the 3CX system:

1. Prepare Your Yealink IP Phone

• Factory Reset: Before provisioning, reset the phone to its factory settings to clear any previous configurations. This can typically be done through the phone’s menu under Settings > Advanced > Reset.

2. Access the 3CX Management Console

• Login: Enter your 3CX Management Console using your administrator credentials.

3. Add a New Extension

• Navigate to Extensions: In the console, go to the Extensions section.
• Create Extension: Click Add to set up a new extension. Fill in the necessary details such as the user’s name, extension number, and authentication password.

4. Assign the Yealink IP Phone to the Extension

• Provisioning Tab: Within the extension settings, select the Phone Provisioning tab.
• Add Phone: Click Add Phone and choose the Yealink model from the dropdown menu.
• Enter MAC Address: Input the phone’s MAC address, which is usually found on the back of the device or via the phone’s menu under Status.

5. Provision the Phone

• Plug and Play (PnP): Connect the phone to the same network as the 3CX server. The phone should automatically appear in the Phones section of the 3CX console. Assign it to the desired extension.
• Manual Provisioning:
  • Access Phone’s Web Interface: Find the phone’s IP address (via the phone’s menu under Status) and enter it into a web browser.
  • Login: Use the default credentials (commonly admin for both username and password).
  • Auto Provisioning Settings: Navigate to Settings > Auto Provision.
  • Provisioning Server URL: Enter the provisioning URL provided by the 3CX Management Console.
  • Confirm and Reboot: Save the settings and reboot the phone. It will fetch the configuration from the 3CX server.

6. Verify the Configuration

• Check Registration: After rebooting, the phone should register with the 3CX server. Verify this in the Extensions section of the 3CX console; the status should indicate Registered.
• Test Calls: Make internal and external calls to ensure the phone operates correctly.

Additional Tips to configure Yealink IP phones with 3CX

• Firmware Updates: Ensure the Yealink phone’s firmware is up-to-date to maintain compatibility with 3CX.
• Network Configuration: If the phone and 3CX server are on different networks or VLANs, ensure proper routing and firewall settings to allow communication.
• Support Resources: For detailed guides and troubleshooting, refer to the official 3CX documentation on configuring Yealink T4 series IP phones.

By following these steps, you can effectively provision your Yealink IP phone with the 3CX system, ensuring reliable and efficient communication within your organization.

Source: How to Provision Yealink IP Phones with 3CX