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Wireless Teams Headsets - Frequently Asked Questions

A certified headset for Microsoft Teams has been officially tested to meet Microsoft's high standards for teams calls, call control, and compatibility. A Microsoft Teams certified headset often includes features like a dedicated Teams button, optimised microphone quality, and seamless integration across platforms like Zoom, Google Meet, and open office environments.

Absolutely! A wireless teams headset easily connects to your mobile phone or mobile device via Bluetooth. Leading brands like Yealink, Logitech, and Plantronics offer models that support dual connectivity, allowing you to switch between PC and smartphone for greater productivity and flexibility during teams calls.

Both DECT and Bluetooth wireless headsets provide mobility, but they differ in range and security. A DECT headset like the Yealink WH67 offers longer range—ideal for large offices and call center environments—while a Bluetooth headset like the Zone Vibe or Zone Wireless 2 is perfect for everyday use with a mobile device or USB-C connection. Both are available as MS Teams certified options with excellent connectivity.

Yes, many wireless headset models come with a dongle for wireless USB connectivity or direct USB-C plug-in options. This ensures your headset is connected reliably whether you're using a PC, laptop, or open office docking station. Some models, like the Logitech Zone Wireless 2, even support wireless charging for maximum convenience.

When choosing a Microsoft Teams headset, look for key features such as ANC (active noise cancellation), a noise cancelling teams microphone, adaptive sound tuning, and all-day battery life. Options like Yealink, Epos, and Plantronics also include a mute button, quick access Microsoft Teams button, and a charging stand to keep your device ready for back-to-back calls and meetings.