What is a DECT headset?

What is a DECT headset?

There are so many different types of wireless headsets available on the market that it is easy for a consumer to become confused. One of the lesser known but one of the most reliable is the DECT headset. DECT headsets are widely used in offices and in phone systems that connect a cordless phone to a base station.

DECT technology is also quite popular in other technologies where Bluetooth signals wouldn’t be strong enough such as remote controls, industrial communication devices and even baby monitors. DECT headsets are extremely popular in office settings and there are three main types.

Plantronics CS540 Convertible DECT Wireless Headset

This DECT headset allows a user to speak and answer the call with no need to lift the handset, encouraging mobility. With the option to add additional headsets, this device is extremely popular in call centre settings.

Pros:

The design is sleek and light, which makes wearing it all day extremely comfortable and it will suit almost all users. There is an included voice-dedicated technology which doesn’t allow interference from wireless networks. The sound guard technology is ideal for call center setting as it prevents the user’s ears and hearing being damaged from sudden and unexpected loud noises.

Cons:

The main con of this device is it does not sync to a computer. For the moment, the functionality is fine and suitable for office environments, but as DECT technologies evolve, this one may fall behind.

Plantronics Savi W740 Wireless Convertible Headset

This headset is ideal for those working in a busy and loud corporate environment.

Pros:

The Plantronics Savi W740 Wireless Convertible Headset allows the use of VoIP and landline calls. The headset itself features advanced technology that cancels exterior noise and allows the user to focus solely on the call. It connects to a PC and is easy to set up and use.

Cons:

The headset itself does not have Bluetooth capabilities and connects to mobile through base and has been known to be slightly uncomfortable, which can make wearing it all day difficult.

Jabra PRO 9470 DECT Wireless Mono Headset for Mobile, Desk and Softphone

This device is versatile and has three different styles of wearing. It is ideal for office environments.

 Pros:

The Jabra PRO 9470 DECT Wireless Mono Headset for Mobile, Desk and Softphone has multi use functionality (soft and mobiles phones and desk). The headset is easy to use with a touchscreen base and the dual microphone increases its intelligence. The headset wireless range is up to 150 metres and the energy consumption is low.

Cons:

The device comes with multiple parts so can seem difficult to set up and users must be trained on all functionalities.

DECT headsets are ideal for large office spaces, call centre environments and industrial workplaces. Sometimes, Bluetooth is not reliable enough and it is necessary to invest in more hard hitting and reliable technology. Whatever the company, there is a DECT headset that is suitable for the companies requires that all staff will adore using. Research yours today.

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