Availability: Out of stock SKU: 700508195

$502.03 (inc. of GST)

Or $100.41 today and more time to pay with
Availability: Out of stock


The Avaya 9404 Digital Deskphone: An Extraordinary Phone for Everyday Users

The 9404 Digital Deskphone is designed for everyday phone users and for those using several communications tools on the desktop. It offers 12 administrable feature buttons, a high-quality speakerphone, wired and wireless headset support, a context-sensitive interface, and a four-way navigation cluster.

The Avaya 9400 Series Digital Deskphones allow companies to deliver highly reliable, high quality, communication solutions for a range of user types within the organization. With an appearance and functionality similar to that of the well-established Avaya 9600 Series IP Deskphones, the 9400 Series can be deployed in mixed digital/IP telephony environments and are an ideal choice for companies wanting to add digital endpoints – with a consistent look and user experience – to their existing portfolio.

The 9400 Series’ smart design, crystal-clear sound and productivity features make these phones an easy choice for companies looking to gain strategic competitive advantage from their communications infrastructure.

Looks Great, Sounds Better: The 9400 series features large, eye-friendly displays; paperless, all-digital labeling; and a highquality integrated speakerphone that ensures everyone can hear and be heard. Familiar, Functional Interface: There’s almost no learning curve with the 9400 Series. Almost any user will intuitively know to use the fixed keys to access the most common features and the flexible softkeys with contextual guidance and prompts.

A Sound Investment: The 9400 Series is an excellent value for your growing company – and it’s designed to remain that way, with expansion options including a headset interface. The 9400 Series delivers significant competitive advantages at its price point while lowering total cost of ownership for your company.

What’s in it for you?

  • 4 administrable feature buttons on three levels (total of 12 button positions), each with dual red-green LEDs to display status
  • 10 fixed-feature keys for common tasks (e.g. contacts, history and message)
  • Integrated, high-quality speakerphone
  • Headset jack supports wide array of wired and wireless Avaya headsets
  • Large capacity contacts and call log functions
  • Context-sensitive interface, 4-way nav cluster and 4 softkeys simplify and speed up operations
  • 4 line X 32 character display, white backlit for easy viewing

Fact Sheet


  • Avaya Aura™ Communications Manager CM 5.2.1 SP8, CM 6.0.1 SP1, CM 6.2 or later
  • Integral Enterprise E07, IEE2 or later

Hardware Features

  • Charcoal gray
  • Handset with 9-ft cord
  • Dual-position stand
  • Wall-mountable
  • White backlit graphical display 181 x 56 dots; 4 rows x 32 characters;
  • Permanently-labeled buttons: Speaker, Headset, Mute, Volume, Avaya Menu, Phone, History, Contacts, Voicemail Message
  • Permanently-labeled navigation cluster (Up/Down, Left/Right, OK)
  • Message Waiting indicator
  • 4 administrable buttons
  • 4 contextual softkey buttons
  • Headset support
  • Two-way speakerphone
  • 2 wired line interface

Size and Weight

  • Length (depth) in low position: 8.07in (205mm)
  • Width: 8.03in (204mm)
  • Height off desk in low position/high position: 6.34in (161mm) / 7.91in (201mm)
  • Weight including handset and stand: 2.0 lbs (926g)


  • Call control protocol: DCP
  • Codec: G711
  • Secondary line alerting

Platform Support Avaya Aura Communication Manager

  • Alias on CM 5.2.1 SP8 and CM 6.0.1 SP1: 2410
  • Alias on CM 6.0.1 SP1: 1408
  • Native support on CM 6.2
  • Full access to CM call appearances and features
  • Line appearance/feature key buttons: 4 x 3 levels
  • Contacts application: 100
  • Call Log application, with Missed/ Answered/Outgoing calls: 100
  • User option for language selection Avaya Integral Enterprise
  • Support with E07, IEE2 and above
  • Partner buttons: 4 x 2 levels
  • Feature/short dial key buttons: 4 x 3 levels